Privacy Policy
Introduction
At Shiteni, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
- Personal identification information (Name, email address, phone number)
- Location data for service delivery
- Booking and transaction history
- Service provider information
- Payment information (processed securely through our payment partners)
How We Use Your Information
- To facilitate service bookings and delivery
- To process payments and maintain transaction records
- To communicate about bookings, services, and updates
- To improve our platform and services
- To ensure safety and security of our users
Information Sharing
We share your information with:
- Service providers to fulfill your requests
- Payment processors for secure transactions
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment processing
- Regular security assessments
- Limited access to personal information
Your Rights
You have the right to:
- Access your personal information
- Request correction of your data
- Request deletion of your account
- Opt-out of marketing communications
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Email: privacy@shiteni.com
Phone: +260 978 980 230