Become a Service Provider
Join Shiteni's multi-vendor platform and expand your business reach across Zambia
System Architecture Overview
Super Admin
- Complete system control
- Monitor all partner activities
- Manage partner accounts
- Access all dashboards
- Create role templates
Partner Admins
- Manage their organization dashboard
- Create and assign team roles
- Service/product management
- View organization reports
- Manage staff accounts
Delegate Users
- Role-specific access
- Manage assigned tasks
- Handle bookings/operations
- Customer service
- Limited dashboard access
Customers
- Service browsing & booking
- Account management
- Service provider communication
- Reviews & ratings
- Booking history
Available Service Dashboards
Bus Ticketing
Comprehensive bus service management system for ticketing and schedules.
- Bus fleet management
- Route & schedule planning
- Ticket pricing & availability
- Staff management
- Booking analytics
Hotel Management
Complete hotel operation system for room management and guest services.
- Room inventory management
- Booking & reservation system
- Check-in/check-out processing
- Staff assignments
- Guest services management
Real Estate
Property management system for sales, rentals and viewings.
- Property listings management
- Agent assignments
- Viewing appointments
- Lead & inquiry tracking
- Document management
Restaurant Management
Restaurant operations system for orders, menus and staff.
- Menu management
- Order processing
- Table reservations
- Staff scheduling
- Kitchen operations
Health Services
Healthcare provider platform for appointments and services.
- Service offerings management
- Appointment scheduling
- Healthcare staff assignments
- Prescription management
- Patient records
Taxi & Carrier Services
Transportation service management for taxi and delivery operations.
- Driver management
- Ride booking & dispatch
- Route optimization
- Payment processing
- Fleet tracking
Core Features Across All Dashboards
| Module | Purpose |
|---|---|
| User Management | Create and manage roles with different access levels |
| Service Listings | List products/services with details and availability |
| Booking System | Receive, schedule, and manage customer bookings |
| Communication | In-app calling, messaging with customers |
| Reports | Analytics on bookings, revenue, and operations |
| Notifications | Email, SMS, and push notifications |
| Reviews & Ratings | Collect and manage customer feedback |
| Permissions | Define detailed access controls for each role |
Ready to Join Shiteni?
Become a service provider on Zambia's premier multi-vendor platform and grow your business reach. Our specialized dashboards make managing your services simple and efficient.